What Vivid Relay does, in detail

Link many numbers by QR

Each WhatsApp number becomes a linked device, just like WhatsApp Web. Your phone keeps working normally.

• Scan a QR from Linked devices, or enter your phone number to get an 8-character pairing code.
• Every number has its own daily limit, health score and pause switch.
• Clear statuses: connected, reconnecting, logged out, or temporarily restricted.

Safe bulk campaigns

Pick an audience by tag, group or list, write once with variables, and let the queue send at a human pace.

• Personalise with {{name}}, {{city}} or any CSV column.
• Spintax like {Namaste|Hello|Hi} varies wording between recipients.
• Three speeds: safe, normal and slow. Pause, resume or cancel at any time.
• Duplicates and opted-out numbers are skipped automatically; a CSV report is ready at the end.

Scheduler & recurring campaigns

Queue a message for later, or repeat it daily, on chosen weekdays, or monthly on the same date.

• Sending only happens inside the hours you allow, 9 am to 9 pm by default.
• Set an end date for repeats; see next run and run count at a glance.
• Run any scheduled campaign right now with one click.

Groups, communities, channels and Status

Reach people where they already gather. One post to a community announcement or channel reaches everyone at once.

• See all groups and communities, and which ones you admin.
• Create groups, add or remove members, update settings and invite links.
• Post to your channels, and save group members as tagged contacts.
• Publish text or image updates to your WhatsApp Status.

Polls, menus and auto-replies

Let customers answer in one tap, and let the panel answer the common questions for you.

• Native WhatsApp polls with single or multiple choice; votes arrive as webhooks.
• Numbered menus (“Reply 1 for price list”) trigger the right follow-up.
• Welcome messages for new chats, keyword and pattern replies, and away messages outside office hours.
• Cooldowns so the same person isn’t answered twice in a row.

Contacts CRM and media library

Your customer list, organised the way you think about it.

• Import CSV with any columns; extra columns become fields you can use in messages.
• Tags, notes, search and filters; bulk tag, opt out or delete.
• Export any tag back to CSV.
• Upload images, videos, PDFs and audio once and reuse them across campaigns and auto-replies.

Number pool, proxies and health guard

Scale across numbers without losing the personal thread.

• Pool rotation: each person keeps hearing from the number they last spoke to; new people go to the least busy number.
• If a number is logged out or restricted, its remaining messages move to the others.
• Optional sticky proxy per number, tested first (IP, country, latency) before it is applied. If the proxy fails, the number pauses instead of leaking your server IP.
• Health guard pauses a queue when failures pass 25%, and halves speed when very few new contacts reply.
• STOP, START and Hindi or Hinglish equivalents are recognised automatically.

REST API, webhooks and integrations

Send OTPs, order updates or lead alerts from your own software.

• Personal API keys (vr_…) created and revoked from the dashboard.
• Webhooks for messages, delivery and read receipts, poll votes, opt-outs and number status, signed with HMAC-SHA256.
• Plain JSON over HTTPS, so it plugs into n8n, Make, Zapier-style tools, PHP, Node or WordPress.
• Machine-readable spec at /openapi.json. Read the developer quickstart.

Self-hosted licence

Run the whole panel on your own server for full control of your data.

• One-command install on an Ubuntu or Debian VPS with 1–2 GB RAM, with free HTTPS and auto-restart.
• The engine is a single small binary using about 20–60 MB of RAM.
• Your contacts and queue stay in a single database file you can back up with one command.
• Activate with a licence key; updates with one command.

Ask about a self-hosted licence